What is your return policy?

If you are dissatisfied with your gear  for any reason, you may return it unused, within 30 days of your purchase for a full refund excluding shipping costs.

To return a  Tortuga product, contact us with your order number. We will reply with further instructions.

For  US returns, we will send you a pre-paid return shipping label. Your return is free.

For  international returns, we cannot pay for return shipping. Mark your package as "Goods Returned Under Warranty" before sending it back to us because we cannot accept customs charges.

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